Prodocom is the leading Australian-owned messaging provider. We offer a comprehensive range of messaging solutions providing companies’ access to our Fax, Email, SMS and Voice technologies, via software, the Web and integrated interfaces.

We charge only a simple fee per message delivered. Our key mission is to enable our Clients to use leading-edge, fully redundant and scalable messaging solutions without infrastructure investment, or ongoing maintenance and licensing costs.

To assist companies in achieving their objectives the Prodocom technology becomes an extension of their own technology platform. Prodocom technicians, developers and account management an extension of their own personnel.

Prodocom’s technologies are modular, and capable of fulfilling requirements ranging from basic fax broadcast to complete enterprise wide solutions. Our service incorporates inbound and outbound Fax, Email, SMS and Voice, all of which can be monitored and administered via our online reporting tool, Viewlog.

However diverse an organisation’s messaging needs, Prodocom has the solution. And if we don’t we’ll build it. Our local development team enables us to custom build solutions to specific requirements. The Solutions and Case Study sections of this website showcase just a few of our many custom built solutions.

Prodocom are passionate about fulfilling Client’s exact requirements and, coupled with outstanding support, ensuring their continued success.

On April 22nd 2010 we will launch our new Campaign Platform, new Automated Document Delivery Solution and new look. These will all go live on April 23rd 2010, with the new look website there for everyone and new features available upon consent up until June 1st, from which point all Clients get the new look when logged in.

No capital outlay

As always, our technology is available with none of the capital expenditure, or ongoing maintenance and license costs associated with traditional messaging server solutions. Any software provided, or development work to integrate with your current platform, is undertaken at no charge.

Unlimited scalability

Prodocom provides access to as much bandwidth as necessary. As your requirements expand the capacity is already available. There is no need to purchase further servers, lines and software licenses.

Complete redundancy

Continuity of service is all-important, yet very costly to implement. Prodocom provides the security of knowing you have access to multiple delivery centres both in Australia and overseas. Prodocom is fully protected against power outages, internet and carrier failure.

More effective deployment of IT resources

Prodocom manages the email process for you. This allows IT staff to concentrate on core activities rather than managing messaging server issues, bottlenecks etc.

Access to emerging technology

Under the same outsourced and "click - charge" model as used for email, Prodocom provides fax, sms and voice cast technology. We also provide inbound and interactive fax, email and sms capability. Consequently the solution we provide has the capacity to evolve with the future needs of the Client. The Prodocom system is developed locally, meaning we can respond more efficiently to local customer needs. With most standard "off the shelf" mail server solutions development is invariably conducted overseas.

Very competitive delivery costs

The Prodocom solution effectively provides "least cost routing". We provide one low delivery rate. Only the messages delivered are charged.