Facsimile remains a critical component of many organisations communications platform. Companies are seeking to improve their capacity to both send and receive facsimile documents. Others are looking to improve the integration of fax to broader workflow processes. Greater efficiencies can be achieved by automating fax distribution to and from the desktop. No longer should the limitations of traditional fax machines create a bottleneck to efficient document distribution. The evolution of more powerful fax server software has changed the way organisations are able to deploy fax. However there are significant costs, both in terms of infrastructure investment and ongoing maintenance associated with implementing such an in-house solution.

Under the product name WWFax, Prodocom provides a complete range of outsourced facsimile based services. These technologies allow optimisation and streamlining of the use of fax, without infrastructure, or maintenance cost. Whether an organisation is looking to completely replace all in-house fax servers and fax machines needs to fax broadcast to thousands of recipients simultaneously or simply requires an inbound fax to email capability, Prodocom has the answer. Whichever Prodocom Fax solution is chosen there are some very clear advantages.

No capital outlay

As always, our technology is available with none of the capital expenditure, or ongoing maintenance and license costs associated with traditional fax server solutions. Any software provided, or development work to integrate with your current platform, is undertaken at no charge.

Unlimited scalability

Prodocom provides access to as much bandwidth as necessary. As your requirements expand the capacity is already available. There is no need to purchase further servers, lines and software licenses.

Complete redundancy

Continuity of service is all-important, yet very costly to implement. Prodocom provides the security of knowing you have access to multiple delivery centres both in Australia and overseas. Prodocom is fully protected against power outages, internet and carrier failure.

More effective deployment of IT resources

Prodocom manages the fax process for you. This allows IT staff to concentrate on core activities rather than managing mail server issues, bottlenecks etc.

Access to emerging technology

Under the same outsourced and "click - charge" model as used for fax, Prodocom provides email, sms and voice cast technology. We also provide inbound and interactive fax, email and sms capability. Consequently the solution we provide has the capacity to evolve with the future needs of the Client. The Prodocom system is developed locally, meaning we can respond more efficiently to local customer needs. With most standard "off the shelf" fax server solutions development is invariably conducted overseas.

Very competitive fax delivery costs

The Prodocom solution effectively provides "least cost routing". We provide one low delivery rate around Australia. Only the messages delivered are charged.

Improve efficiency and workflow processes by having inbound fax documents automatically converted into electronic format and either emailed to its intended recipient, or passed to a specific network directory.
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Prodocom’s ability to integrate its fax delivery mechanism with business systems, such as financial applications and ERP, improves delivery times and reduces people time involved with transactional faxing.
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Fax Broadcasting is the sending of a single document to many recipients simultaneously. It offers a vehicle by which to deliver a wide range of document types including advertising, promotional material, price lists, newsletters, subscriber content (such as stock market advice) and a variety of notifications and reminders.
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Faxing directly from the desktop, without use of paper and printing processes, is not only cost efficient but time efficient. Prodocom supports email to fax capability for standard Windows Office file types as well as providing a print to fax utility.
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Combine the whole product fax suite to completely replace the in-house fax servers and fax machines.