In addition to the Viewlog tool that provides Prodocom clients comprehensive reporting, archiving and resubmission capability, Prodocom also provides access to our administrative help desk at no additional cost.

The Prodocom Helpdesk acts as an extension to our Clients own IT support infrastructure and can be called upon to set up new users, configure permissions capabilities, generate custom built reporting templates, advise on appropriate message formatting, or just help you with any queries that you would like to clarify regarding the Prodocom Service.

To contact the Australia based Prodocom Helpdesk without having to fight your way through options and receptionists, you can either call 1300 132 739, or email them at support@prodocom.com.au