Going 'paperless' means saving time, money and delivering more to your customers - faster. Use PRODOCOM's Digital Workplace (PDW) EDI solution to share, send and archive documents. Convert to electronic invoicing, ordering and statements to instantly reduce costs, debtor days and time.
Electronic data interchange (EDI) is an electronic communication system that provides standards for exchanging data via any electronic means. (source - Wikipedia)
PRODOCOM will provide you with a website that matches your branding, that your recipients can use to access archives of previously shared documents. Alerts to the availability of new documents available can be via email or Mobile App and can include links that will take the recipient directly to the new document. In the case of invoices, we can even link to a payment gateway so your clients can pay for the invoice online from the same place.
PDW is as much about providing a branded archive of documents for your recipients, as it is sharing the documents.
PDW gives you track and remind technology. Because customers' interaction with sent documents is logged, automated reminders are issued if documents have not been accessed, saving your organisation time and money.
PDW manages your clients' logins, passwords, document listings, emailing and downloads which means no more re-issuing invoices. Let PRODOCOM close the loop by making it simpler than ever for your customers to pay via your preferred payment gateway.
Bauer Media Group
Bauer Media needed a solution for a web portal where our clients could access their invoices and statements. Knowing that clients would also require notification that their documents are ready for collection also meant that we needed a communications solution and a managed one at that. As we already distribute documents using the PRODOCOM service, it was a natural move to look at PRODOCOM's EDI solutions. We have very specific requirements from the type of files we generate through to what the client can see on the website and what communications are required to our clients. PRODOCOM have been able to provide a completely customised solution that fits the specifications perfectly. Admittedly the specifications have had changes along the way, but PRODOCOM were willing and able to accommodate these changes. The end result is a fully customised and managed web portal with notifications via email.