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Speak to a real person

We live in a digital world littered with artificially intelligent chatbots and unresponsive contact forms, and when you are trying to quickly solve problems regarding your business’ operational needs it can be incredibly frustrating when you encounter them.

That’s why at PRODOCOM we believe that despite the fact we live in the digital marketing world, it’s the human touch when it comes to customer service that counts. When you contact PRODOCOM no matter what time it is – day or night – you are talking to a real human member of our team that can help you get the task at hand taken care of promptly and professionally.

Expert electronic messaging services when you need them

As one of Australia’s longest-serving electronic messaging specialists, we understand that it doesn’t matter what time of day it is, getting your business’ message out there is what really matters.

At PRODOCOM we are proud to offer electronic messaging services to our clients including email, SMS, MMS, voice and fax. Alongside these core services, we also offer a wide array of other support services including cloud hosting, comprehensive reporting and archiving to assist in your business’ campaigns.

Our focus is on our customer's needs and we are committed to delivering results that are accurate, affordable and most importantly successful. That’s why we offer services that range from simple off the shelf solutions to complex purpose-built packages specific to your business requirements.

Regardless of what electronic messaging service your business requires, your first point of contact should always be PRODOCOM, and no matter when you decide to enact your electronic messaging campaign, one of our team will be available to discuss your full range of options.

PRODOCOM is available 24 hours a day, 365 days a year

That’s right, you read that correctly, our support services are available to our customers 24 hours a day, 365 days a year.

The PRODOCOM team is here to help you with any electronic messaging questions, service issues or sales enquiry you might have. If our 24-hour support team isn’t able to answer your specific enquiry then they will arrange for one of our experienced account managers to contact you as soon as possible, at a time that is convenient for you.

This is all part of our ongoing commitment to putting our client’s priorities first while maintaining the importance of keeping human interaction at the heart of all our digital communication.

Contact the team at PRODOCOM now for more details

One of our team members is ready and waiting to answer all those burning questions you have about PRODOCOM’s amazing electronic messaging services, and did we mention we are available 24 hours a day, 365 days a year?

No matter how you prefer to communicate, PRODOCOM is available. You can call us on 1300 132 739, fax us on +61-2-9993-8301 or simply send us an email at support@prodocom.com.au. One of our team is ready and waiting to help you on your way to a successful and affordable electronic messaging campaign.


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