SMS · Email · Fax · Voice · Documents

You’ve got a message to send.

We have a solution that maximises your inbox placement

Start for free
No credit card.No lock-in.
What we do

Everything you need to get the message through.

Email, SMS, MMS, RCS, fax, and voice messages and document archive portals — managed end to end, so the messages that matter actually arrive.

SMS appointment reminder
SMS
The appointment reminder that stops the no-show — fast delivery with responses captured.
Email inbox showing a Prodocom statement notification
Email
The statement or update that lands in the inbox, not the spam folder.
Fax document marked sent
Fax
The referral or consent form — sent, received and logged. No machine required.
Voice message playback
Voice
The message that lands better when it’s actually heard.
Statement_June.pdfSecure · delivered & logged Read
Receipt recorded · 9:41am
Document Portal
Secure delivery and records for the documents that have to be tracked.
1Plan & buildDone
2Clean & testDone
3Send & reportLive
Campaign Management
We plan, send and report with you — start to finish, done right.
If it doesn’t deliver, you don’t pay for it.
Simple as that. Your spend goes towards messages that actually arrive, not failed sends hidden in a report.
Let’s keep it simple

Connect directly to your CRM.

We connect with over 200+ CRMs — so your messages send from the data you’ve already got.

No exports No re-keying No CSV juggling
Prodocom
Microsoft Dynamics 365
Freshsales
HubSpot
WooCommerce
Healthengine
Zendesk Sell
Salesforce
Netsuite
Pipedrive
Zoho
Xero
Shopify
HotDoc
MYOB
monday
The honest bit

What most platforms don’t tell you.

Sending is easy. Getting useful results takes the right setup, the right channel and reporting you can actually use. Here are a few things worth knowing before your next send.

Up to 80% Honest truth

Of reported email “opens” can be inflated by AI bots and privacy tools that open messages before a human ever sees them. A great open rate can just be a server ticking a box.

We help identify what is real user activity and what is server activity, giving you a more accurate view of your ROI.

Myth Sent means delivered.
The truth

A platform can tell you a message was sent. That doesn’t always mean it reached the right person, landed in the right place, or gave you a useful result.

How Prodocom helps

We help you track delivery, failed sends and what needs attention before the next campaign.

Myth The cheapest send is the best deal.
The truth

Low-cost sends can get expensive if your data is messy, your messages fail, or your team spends hours fixing the process.

How Prodocom helps

We help reduce wasted sends with better setup, cleaner data and clearer reporting.

Myth One channel fits every message.
The truth

Each channel does a different job, and the same person responds differently at different stages. A reminder lands best by SMS, a detailed update by email, a formal notice on record by fax or document.

How Prodocom helps

We set up omnichannel campaigns that meet people where they are across the journey — so the right message reaches them on the right channel, at the right moment.

Myth A dashboard is support.
The truth

A login isn’t the same as having someone help you get the send right.

How Prodocom helps

You get the platform, plus people you can talk to who know what to look for before, during and after a send.

A woman checking her phone outside a hospital entrance
Why Prodocom

We set it up to arrive.
Before you hit send.

Most message delivery is set to fail before they’re even sent. We clean your list, set up and authenticate your sender, and test it properly. By the time you hit send, it’s built to land.

See how we manage every send
Industries

Built for businesses where missed messages matter.

Healthcare

Appointment reminders, patient updates, recalls, referrals and fax-heavy communication workflows.

Logistics and transport

Delivery updates, scheduling changes, customer notices and operational alerts.

Government

Public notices, service updates and high-volume citizen communication.

Finance and insurance

Statements, alerts, reminders and customer communication that needs clear delivery records.

Associations and clubs

Member updates, renewals, event communication and campaign sends.

Marketing teams and agencies

White-label communication support for client campaigns across SMS, email and more.

What our clients say

Don’t just take our word for it.

Rated 4.9 on Google by the Australian businesses who trust us with their messaging.

“What truly sets Prodocom apart is their commitment to customer service. From the moment we signed up we had a warm welcome and a thorough onboarding — and a support team that’s incredibly responsive and knowledgeable.”
Collins Wood Google review
“The staff at Prodocom are friendly, reliable and professional. They’re very customer focused and always aim to give you the best outcomes. I highly recommend Prodocom.”
Tony Di Giacomo Google review
“Their knowledge of the communications industry made navigating compliance a breeze. Exceptional support setting up our SMS campaigns and managing our database of around 20,000 contacts — the ROI has been exceptional.”
Sue Bee Google review

Get started today.

Bring the message. We’ll set it up properly and manage it the whole way — so it actually arrives.

Try your first send free
No credit card.No lock-in.