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Through a range of different processes we are able to seamlessly integrate into just about any environment. If we can't already, then we'll certainly have a good look at how we can. Projects that we have already undertaken and have generic application include processing invoices, statements, orders and alerts. These might go out as Fax, Email, Post, SMS or Mobile app. If required, for example with business document processing, we can attempt to deliver via fax, or email and if we have any failures, automatically send them out via Post. In most cases we will create a "Pre-Processor" that will take the data you feed us and convert it into a format that both suits your requirements and is ready to feed into our Production System. Whether it is integrating into your website, or your forms packages, document distribution flow and alerts, We Deliver.


XML over HTTPS API

Most bespoke integrations are through our XML over HTTPS API. This easy to use API covers the ability to end Email, SMS, Fax and Voice messages with XML as the file format. You can find the API schema here –

https://www.prodocom.com.au/apischemas/webframe.html#overview.html

Using the simple HTTPS post technique, the integration is not only secure but a breeze to setup.


FTP, SFTP, Inetfiletransfer, Email

Alternatively a lot of our clients will transfer files of varying formats to us via a range of different file transfer methods. We will then use, or write, an appropriate process to convert those files to suit the method of delivery.

FTP

File Transfer Protocol. Files are not encrypted in transfer, but it is quick and easy to setup.

SFTP

Secure File Transfer Protocol. Files are encrypted in transfer, but it takes a little bit to setup.

Inetfiletransfer

PRODOCOM’s proprietary version of SFTP with encryption and compression. Secure, quick and easy to setup.

Email

Email to Fax, Email to SMS, emailing of a text that we use to populate an HTML template to send out as an email, or a text file to trigger a voice campaign.

File formats that we currently accept are;

CSV and PDF

Use the CSV file to provide personalised data for an HTML email template as well as specify which PDF is to go to which recipient.

Crystal Reports

RPT files with hidden data in the first lines of the document that do not get seen by the recipient but give us all we need for personalisation of a HTML template and where to deliver it to.

Postscript

PS files with hidden data in the first lines of the Postscript code that do not get seen by the recipient but give us all we need for personalisation of a HTML template and where to deliver it to.

PDF

PDF files with hidden data in the first lines of the document that do not get seen by the recipient but give us all we need for personalisation of a HTML template and where to deliver it to.

Text

A variety of text formats with defined variables. We can send as is or use the data to populate stored templates.

WAV

Used in conjunction with a text or csv file to trigger voice campaigns.

If you don’t see your file format listed above, please call us and have a chat. If you have a file you want us to convert and send out for you as either Email, SMS, or Fax, then We Deliver.


3rd Party

Many applications and systems utilised by companies include the capability to generate fax, email, or SMS messages. The processing and delivery of these messages generally requires the organisation to purchase and install additional equipment and engage valuable internal resources. We have combined with a number of third party vendors to develop advanced integrated solutions for a variety of platforms and applications.

These platforms include financial systems, CRM applications, forms packages, database solutions and more. The integration combines all the functions and features of the third party application with our powerful communications network and allows your organisation to take advantage of all the benefits of the chosen application without having to invest in further infrastructure should you have a requirement to add fax, email, or SMS messaging capability.

Projects that we have already undertaken and have generic application include processing invoices, statements, orders and alerts. If required, for example with business document processing, we can attempt to deliver via fax, or email and if we have any failures, automatically send them out via Post. Whether it is integrating into your website, or your forms packages, document distribution flow and alerts, We Deliver.


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