Channels
Four ways to reach people, each managed end to end.
Marketing, bulletins and alerts — individual or broadcast.
- Personalised attachments and email-optimised HTML
- Full tracking and reporting
- We work with you on your DNS, so emails reach people — not just mail servers
SMS
An easy to use text messaging service for marketing and alerts.
- Inbound SMS and SMS-to-email options
- Australian authorised channels only
- All data stays in Australia
Fax
Individual and broadcast fax — no machine required.
- Email-to-fax service solutions
- Inbound fax-to-email
- Broadcast faxes at scale
Voice
Record your message and broadcast it to a list.
- Interactive keypad actions
- Divert to a call centre
- A different message when we detect answering machines
Platform
The tools around the channels — journeys, documents, richer media and your contacts.
Campaign Board
Take your recipients on a journey.
- Follow-ups triggered by clicks, replies or delivery
- Timed steps from a set date or elapsed time
- Email, SMS and fax in the one journey
Document Portal
A document archive behind a branded web portal.
- Email or SMS alerts when new documents are available
- Comprehensive solution management tools
MMS
If a picture is worth a thousand words, send the picture.
- Images and PDF documents straight to mobile
- Upload, type and send in seconds
- Schedule from a date field or a set time
CRM
An online CRM that goes beyond an address book.
- Companies, recipients, groups and opt-outs together
- Message history kept on the record
- Included free with your account
One platform for every channel, developed by Prodocom in Australia — and our ongoing development is shaped by what clients ask for.
On the phone to support you around the clock, every day of the year — and we work with you until the message is delivered.
Our Sydney data centre is regularly checked by a third party for intrusion and vulnerability, in a secure site only we have access to.