Quick Send

Quick Send is a simple web interface for sending to one or many recipients — via email, SMS, fax or voice — in three simple steps: set up, add the message, and send.

Setup

Define the variables for your message. For all message types this includes a name, charge code and a time to send, plus extras depending on the type:

• Email — from name, from email address, reply email address, return-path email address, pre-header, online version details and unsubscribe details.
• SMS — the SMS header, which is where the SMS will appear to come from.
• Voice — the number of concurrent calls and what number the call will appear to come from.

Message

Add the actual message itself:

• Email — create the message as HTML using our drag-and-drop online HTML builder, or upload an HTML and/or attachments.
• SMS — type in your message and add opt-out info.
• Fax — upload a document to send, define the resolution (quality), add a cover page.
• Voice — select your main voice message and your answering-machine message, and add key actions.

Send

Add the recipients for your message by uploading a CSV, selecting from your online address book, or entering them manually. Fax has the added step of washing your list against ACMA’s Do Not Call register — a requirement for all marketing faxes.

There are also optional steps to test your message before you send it:

• Test — send a test to one or more recipients, from a CSV, your address book, or entered manually.
• Advanced test — enter the number of recipients you are sending to and we’ll estimate what the message will cost to send, presuming delivery to your whole list.

Quick doesn’t mean basic

• Schedule your message to go out at a set date and time, and personalise your messages.
• Email — build with the online drag-and-drop HTML builder, optimised for the recipient’s email client, no coding skills required; set from, reply and return-path addresses; preview across different email clients.
• Fax — upload a document, then define a cover page with text and a template.
• SMS — define the header, so recipients see who the message is from and replies go to the right place.
• Voice — call diversion and other messages on keypad actions; a different message for answering machines.
• Set unsubscribes to be handled by you or by us.
• Define a charge code so we can identify the send on your monthly invoice.
• Send a test, check the estimated cost — and more.

All of this is backed by delivery and email tracking reporting, freely available on the website and emailed to you. We can also send a daily end-of-day report for deliveries, email bounces and email tracking — all at no extra charge.

Our Support and Professional Services teams are available to call on for free, with training via video calls if required. Our North Ryde based support team is available 24/7, 365 days a year on the phone, as always.

All our services are delivered from our own infrastructure in Sydney, ensuring your data is secure and remains in Australia — which in turn helps you comply with the Australian Privacy Principles.